A little clarity before you start.
Find answers about getting started, running your loyalty program and helping customers keep track of their progress.
Getting started
What is Tanee?
Tanee brings customer activity, loyalty progress and rewards together in one connected experience that carries your business identity.
How long is the free trial?
The free trial lasts 14 days. No payment is required to start.
What should I prepare before setting up?
Have your business details, brand assets and an initial idea of how customers should make progress and which rewards you would like to offer.
Running your program
Can I use my own branding?
Yes. You can set up a loyalty card using your business identity and colors.
What customer activity can count toward progress?
Your program can be based on eligible activity such as a purchase, order or booking, depending on how your business uses Tanee.
Can I choose the rewards?
Yes. Your business chooses the rewards and the conditions customers need to meet to earn them.
The customer experience
How do customers join?
Customers join through the registration experience linked to your business. Once registered, they can access their loyalty card and follow their progress.
Can customers see their progress?
Yes. The customer experience shows their current progress and the reward they are working toward.
Where can I ask another question?
Contact the Tanee team by WhatsApp or email using the options below.