Tanee

How Tanee works

From the first interaction to a relationship that keeps growing.

Tanee gives your business one clear loyalty experience: welcome customers, record activity, show progress, and reward repeat engagement with your brand at the center.

Start your free trialExplore Tanee features

14 days free · No payment required · Simple, guided setup

Step 01

Shape the loyalty experience around your business.

Add your business details, choose whether customers progress through visits, points, or sales, set your rewards, and prepare a loyalty card that reflects your brand.

  • Add the essential details of your business
  • Choose visits, points or sales-based progress
  • Define rewards that suit your program
  • Choose the card look and colors that fit your brand

Step 02

Your customer joins through a clear, branded experience.

Customers join through your business QR code and can open their digital loyalty card and progress without installing a separate app.

  • A simple QR joining experience
  • A digital card connected to your business
  • Clear customer information and progress
  • No separate customer app required

Step 03

Every eligible activity moves the customer forward.

When your team records a visit, points, or an eligible sale, Tanee updates the customer’s history and progress automatically.

  • Record eligible customer activity
  • Keep the activity history organized
  • Update progress consistently
  • Maintain one clear relationship record

Step 04

Customers can see their progress with every interaction.

Customers see clear progress on their card, while your team sees the activity and context behind it instead of treating every interaction as a new beginning.

  • Visible balance and progress
  • Clear next-reward context
  • Organized activity history
  • The same balance and progress for customer and team

Step 05

Deliver rewards in a way that makes sense for your business.

You choose the rewards and when customers qualify. Tanee keeps reward availability and redemption clear for both your team and your customers.

  • Choose rewards that support your program
  • Define clear eligibility conditions
  • Keep reward availability understandable
  • Record reward redemption clearly

Step 06

See how each customer relationship develops over time.

Tanee keeps customer details, activity, progress, and rewards in one view so your team can understand each relationship and spot customers who may need attention.

  • One organized customer profile
  • Clear activity and progress history
  • Reward and loyalty context
  • Useful engagement and recency signals

Everyday operations

A simple loyalty routine your team can use every day.

Tanee keeps the important actions together so your team can welcome customers, record activity, and manage rewards without making loyalty a complicated daily task.

  1. 01

    Welcome & identify

    Find the customer by scanning their card or searching for them.

  2. 02

    Record activity

    Add the eligible visit, points activity or sales amount.

  3. 03

    Confirm status

    Review updated progress and any reward that is ready.

  4. 04

    Continue relationship

    Keep the new activity in the customer profile for the next return.

Your program and customer relationships remain under your control.

Your business decides how the loyalty program works. Tanee keeps each business’s customer data separate and applies the right access for each team role.

  • Program settings stay with authorized team members
  • Customer records remain separated by business
  • Activity and reward redemptions remain easy to review
Privacy

Frequently asked questions about how Tanee works

How does a customer join my loyalty program?

Customers can join through your business QR code and get access to their digital loyalty card.

What customer activity can I record?

You can base progress on visits, points, or eligible sales, depending on how you set up the program.

How do customers make progress?

Each eligible activity updates progress using your current loyalty rules and reward settings.

Can I choose my own rewards?

Yes. Team members with the right permission can set rewards and the conditions customers need to meet.

Can customers see their progress?

Yes. The digital loyalty card shows the customer’s current balance, progress and available reward context.

What can my business understand from Tanee?

Your team can review customer profiles, activity, progress, rewards, and key reports in one clear place.

Start today

Make every eligible interaction part of a stronger customer relationship.

Set up a loyalty experience that carries your identity, keeps progress clear and gives customers another reason to choose your business.

Start your free trial

14 days free · No payment required · Simple, guided setup